Choosing what features to apply on your toll free telephone number
Posted by Chase Chekita on Thursday, November 15, 2012
There
are 2 popular
forms
of toll-free phone
numbers in this
country; 1300 numbers
and 1800 numbers.
When dialing a 1300 number through a landline the buyer pays a local call cost. Dependent upon the provider, the owner of the phone number usually receives a certain amount of free minutes for local based phone calls.
When calling an 1800 number via a land line there is no cost to the customer. The owner of the number however, needs to pay the full costs of the call. The fee is calculated by the provider of the 1800 number.
Just how do you go about acquiring an 1800 or 1300 telephone number? To get a 1300 or 1800 number you need to talk to a toll free telephone dealer. They will give you a list of phone numbers and various plans to choose from. After you pick a number and a plan that is appropriate for your company you have to set-up the types of features that you need on your number.
The first decision you should make is where you want to redirect the telephone number to. Many small company owners redirect the 1300 or 1800 number to their cell number. Obviously you can point the telephone number to a normal land line number too.
Another option is to apply call skipping on the number. Call overflow makes a telephone call jump from one number to another if the primary answer point is engaged or not picked up.
For example, you can redirect the phone number to your receptionist, but if no-one picks up the phone, divert it to your cell.
Another thing to consider is putting the voice-to-email function on your toll free number. This function sends voicemail messages straight to your email inbox.
Having either an 1800 or a 1300 phone number can help project a larger and more expert image for your business. Toll free phone numbers help your small business compete with bigger organizations as you won’t have to publicize your mobile number.
When dialing a 1300 number through a landline the buyer pays a local call cost. Dependent upon the provider, the owner of the phone number usually receives a certain amount of free minutes for local based phone calls.
When calling an 1800 number via a land line there is no cost to the customer. The owner of the number however, needs to pay the full costs of the call. The fee is calculated by the provider of the 1800 number.
Just how do you go about acquiring an 1800 or 1300 telephone number? To get a 1300 or 1800 number you need to talk to a toll free telephone dealer. They will give you a list of phone numbers and various plans to choose from. After you pick a number and a plan that is appropriate for your company you have to set-up the types of features that you need on your number.
The first decision you should make is where you want to redirect the telephone number to. Many small company owners redirect the 1300 or 1800 number to their cell number. Obviously you can point the telephone number to a normal land line number too.
Another option is to apply call skipping on the number. Call overflow makes a telephone call jump from one number to another if the primary answer point is engaged or not picked up.
For example, you can redirect the phone number to your receptionist, but if no-one picks up the phone, divert it to your cell.
Another thing to consider is putting the voice-to-email function on your toll free number. This function sends voicemail messages straight to your email inbox.
Having either an 1800 or a 1300 phone number can help project a larger and more expert image for your business. Toll free phone numbers help your small business compete with bigger organizations as you won’t have to publicize your mobile number.