Choosing between a 1-300 number and an 1800 phone numbermain function of 1300 and 1800 phone numbers
Posted by Chase Chekita on Tuesday, September 18, 2012
In
terms of choosing
a brand
new toll
free phone
number for your organization,
folks
are generally
met
with two
common choices:
a 1300 telephone
number or an 1800 number.
1300 phone numbers continue to be the most preferred form of service that organizations use.
This is because most companies supply cost-free local calls on 1300 telephone numbers. This enables small businesses to save money since most of their telephone calls are from customers that live locally.
When a shopper calls the 1300 telephone number, they get charged a local call fee.
1800 numbers are slightly different. No free calls are available on these types of phone numbers. Whenever a consumer calls this kind of number, it is a zero cost telephone call for them so long as they have called it through a landline.
So how do you determine which number to use?
It actually depends on what you intend to accomplish with your toll-free phone number. If your organization only services regional clients then a 1300 telephone number would suit you.
If you are a nation wide business hoping to attract national consumers then an 1800 number would suit you.
An 1800 number would also suit anyone that is running an advertising and marketing campaign. As potential clients know that 1800 phone numbers are free to call they're more likely to dial the number to ask about a product or service.
Let’s go through the main routing function available on 1300 phone numbers and 1800 numbers.
To be clear, it must be stated that these two kinds of phone numbers have exactly the same redirecting features.
You will notice that one of the first features that business owners activate on 1300 and 1800 phone numbers is the phone call overflow feature.
Phone call overflow makes a telephone call jump from one anchor point to the next if the principal anchor point is not picked up or engaged. This lets you take multiple calls at once.
As an example, if your primary office number was engaged, the phone call could jump to your mobile phone where you could pick up the call even when you are not in your office.
1300 phone numbers continue to be the most preferred form of service that organizations use.
This is because most companies supply cost-free local calls on 1300 telephone numbers. This enables small businesses to save money since most of their telephone calls are from customers that live locally.
When a shopper calls the 1300 telephone number, they get charged a local call fee.
1800 numbers are slightly different. No free calls are available on these types of phone numbers. Whenever a consumer calls this kind of number, it is a zero cost telephone call for them so long as they have called it through a landline.
So how do you determine which number to use?
It actually depends on what you intend to accomplish with your toll-free phone number. If your organization only services regional clients then a 1300 telephone number would suit you.
If you are a nation wide business hoping to attract national consumers then an 1800 number would suit you.
An 1800 number would also suit anyone that is running an advertising and marketing campaign. As potential clients know that 1800 phone numbers are free to call they're more likely to dial the number to ask about a product or service.
Let’s go through the main routing function available on 1300 phone numbers and 1800 numbers.
To be clear, it must be stated that these two kinds of phone numbers have exactly the same redirecting features.
You will notice that one of the first features that business owners activate on 1300 and 1800 phone numbers is the phone call overflow feature.
Phone call overflow makes a telephone call jump from one anchor point to the next if the principal anchor point is not picked up or engaged. This lets you take multiple calls at once.
As an example, if your primary office number was engaged, the phone call could jump to your mobile phone where you could pick up the call even when you are not in your office.